Is there really a free plan?
Yes — the Free plan gives you one site, with the Besigner builder, forms, and media included. No credit card required.
Monthly or annual billing?
Both. Annual is billed once up front and saves up to ~35% versus paying monthly. Switch anytime from the console.
What happens if I exceed a plan limit?
On paid plans you're not cut off. Add extra sites, seats, and datasets at the rates in the usage table — they're added to your subscription and itemized on your invoice. Free-plan limits are hard caps.
How do transaction fees work?
Payments run on Stripe. Aglyn adds a transaction fee on top of Stripe’s processing — 0–5% depending on plan and digital vs. physical goods. It steps down as you move up — 1% on Scale, 0% from Advanced up.
Can I self-host instead of subscribing?
Yes. Aglyn is Apache-2.0 — run it yourself with Docker and your own Firebase project (see the self-hosting guide), or use the hosted platform and skip the ops.
Can I change or cancel anytime?
Upgrade, downgrade, or cancel whenever you like from the billing page. Upgrades and downgrades are prorated as a charge or credit on your next invoice, and a cancelled plan stays active until the end of the billing period you've already paid for.
Have a promo code?
Apply it at checkout — promotion codes work on any paid plan and show up itemized on your invoice.
Do you offer SSO or an SLA?
SAML / OIDC single sign-on is available on Enterprise today — you set it up yourself in the console after proving your domain. Enterprise also includes dedicated support with a named manager and a 24–48 hour first response. We do not offer a contractual uptime SLA during public beta.
